24 February 2011

Responsible Remote Gambling Measures

(Press Releaed)
The European Committee for Standardization (CEN) has published the CEN Workshop Agreement 'Responsible Remote Gambling Measures' aimed at securing a high level of protection of online players in the European Union. The CWA on Responsible Remote Gambling Measures (CWA 16259: 2011) only covers online gambling. It provides for a total of 134 implementing measures that are aimed at attaining the following 9 policy objectives: The protection of vulnerable customers; The prevention of underage gambling; Combating fraudulent and criminal behaviour; Protection of customer privacy and safeguarding of information; Prompt and accurate customer payments; Fair gaming; Responsible marketing; Commitment to customer satisfaction and support; Secure, safe and reliable operating environment