03 September 2010

Google Voice: Race to the Bottom for Telephony - or Something Else?

by Jon Arnold. Just when you thought making phone calls couldn't get any cheaper, along comes news from Google about their latest iteration of Google Voice. There have been several steps along the way for Google to get to this point, and there are a host of reasons why this news is of interest to service providers of all stripes. I often write about how certain technologies and disruptive forces change the business of being a service provider, and this is but the latest example.