17 September 2010

EU - Consumers: Most internet sites now safe to buy electronic goods

Buying popular electronic goods like digital cameras and music players on the internet is now much safer following a crackdown on problematic websites. 84% of the websites selling electronics, checked for breach of EU consumer rules, now comply with EU law (compared with only 44% in 2009). The "sweep" investigation was launched in May 2009 and carried out by national authorities in 26 member states, Norway and Iceland. The problems identified included misleading information on consumer rights, incorrect prices and missing contact details of the trader (IP/09/1292). These sites have now been corrected and penalties have been imposed where necessary. The Commission also announced the initial findings of the 2010 Sweep targeting online sales of tickets for cultural and sporting events.