08 June 2008

UK - ISPs sign up to Ofcom Code on broadband speeds

(OUT-LAW News)
A Code of Practice to ensure that internet service providers (ISPs) offer greater clarity over customers' broadband line speeds was published by Ofcom today. The Code does not require the disclosure of average speeds, but Ofcom said that might change. Some 32 ISPs, covering over 90% of broadband customers, have already agreed to honour both the letter and the spirit of the Code to give consumers a clearer understanding of the speeds they can get. Signatories include BT Total Broadband, Virgin Media, TalkTalk, Tiscali and AOL Broadband.