15 November 2007

EU - Airline websites 'are misleading'

(BBC)
At least 200 European airline websites are misleading the consumer, a study by the European Commission has found. Websites are failing to show taxes and charges, and refusing to advertise the lowest fare prominently, according to the report. The Commission has refused to name any airlines involved in order to give them time to improve their service. see also Consumers: EU crackdown on misleading airline ticket websites (RAPID). See also EU investigates airline ticket selling websites. Questions and answers and Press conference speaking points by Meglena Kuneva, European Commissioner for Consumer Protection.